Service Sales Professional

Provide the ultimate sales experience for property owners seeking roofing, and siding repair consultation!

Are you looking for a position where you can demonstrate your consultative selling skills? If you are looking to join a competitive team who utilizes cutting-edge technology and design software to create the ultimate customer experience, this could be for you!

About Resnick Roofing: Since 2006, Resnick Roofing & Contracting has provided top-level exterior remodeling services to local property owners. As a result, we’ve earned the industry’s most prestigious awards including GAF President’s Club Award-Winning Master Elite Contractor, James Hardie Elite Preferred Contractor, and Inc’s Best Workplaces, to name a few. Our culture is built on the following core values of Strong Work Ethic, Good Character, Initiative, Embracing Change, Balance & Family, and Caring Genuinely.

Responsibilities

• Products focus will be/but not limited to roofing, siding, solar, with a significant focus on contracted repairs and time and material service contracts
• Conduct proper up-front contract and needs assessment on each sit to match product and accessories to address customer’s needs
• Provide proper solution based on presented issue through ongoing training and utilization of resources
• Discover source of leak (when applicable) and provide the best solution for property owner
• Perform product demonstrations when requested by property owner
• Match the correct installation requirements to the type of building application
• Provide accurate measurements and trim requirements for quoting purposes
• Adopt and utilize JobProgress CRM for all customer data entry, communication, scheduling, and proposals
• Capture sale and set clear expectations providing scope of work, delivery schedule, and timeline to customer
• Follow-up with the customer through completion of installation to ensure a positive “Customer Experience”
• Strive for 100% “Very Satisfied” customers
• Gain new business/leads through networking and referrals
• Utilize electronic systems (Podium, Company Cam, RenoWorks, Hover, G Suite) to manage customer communications and design
• Collect initial/final payment if necessary
• Respond back to customers within 24 hours
• Adhere to all monthly call log responsibilities

Experience Requirements

• Microsoft Office and G-Suite
• Understanding of Customer Resource Management Systems
• Initiative and tenacity to execute goals
• Availability Monday thru Saturday (every other Saturday specifically) including evenings
• Ability to problem-solve
• Prioritization and time management skills
• Ability to speak articulately, and in a compelling manner
• Consistent focus on attention to detail and follow through
• Ability to lift 50 pounds
• Ability to climb up a ladder and walk on roofs with walkable pitches for thorough inspections
• Ability to manage multiple tasks throughout the day
• Bachelor's degree preferred

Benefits

• Salary plus commission and bonus
• Medical
• Dental
• 401k Match